Terms & Conditions




1.1       The “Promoter” is Volunteer Wildfire Services (VWS) of Newlands Fire Base, Union Ave, Newlands, 7700.

  1. Disqualified participants” include:

1.2.1    All Promoter employees (volunteers excluded), all employees of participating sponsors or promoters and/or advertising agencies and their immediate families.

1.2.2    Any person under the age of 18 years; and

1.2.3    Any person that is not a South African citizen or holder of a valid temporary or permanent South African residency permit.

1.3       “Immediate family” includes spouses, grandparents, parents, children and grandchildren whether by marriage, past marriages, remarriage, adoption, co-habitation or any other family extension.



2.1       These competition rules (“the Rules”) apply to all the Promoter’s competitions (collectively “the Competition”) conducted by means of print press, radio, television, interactive media, telephone, internet, social networking platforms and smartphone applications.

2.2       The deadline or period for a competition is clearly stated on promotional and advertising material relating to the specific competition.

2.3       Rules and/or terms specific to a competition takes precedence in the event of inconsistency with the Rules.

2.4       Competitions are conducted independently of each other. You can therefore enter multiple Promotor competitions at one time.

2.5       Participation in a competition is unless specifically stated to the contrary limited to 1 (one) item/prize per person for the duration of the competition, irrespective of whether there are daily draws during the competition.

2.5       Entry into a competition is deemed to be acceptance of the Rules and confirmation that the participant has the necessary authority to enter the competition.

2.6       Disqualified persons may not participate in/enter the Competition and will not be entitled to a refund or return of Goods purchased based on this disqualification provision.

2.7       The Promoter reserves the right to, on reasonable grounds, exclude any person from participating in the Competition and reserves the right not to award any prize to a participant who the Promoter, in his sole discretion, decides has violated the Rules, gained unfair advantage in participating in the Competition or won using fraudulent means.

2.8       By participating, participants grant the Promoter exclusive permission to use their names, characters, photographs, voices and likeness in connection with the Competition and for future promotions, competitions and marketing purposes and waive any claim to royalty, right or remuneration for such use.

2.9       Participants acknowledge and agree that the Promoter will automatically record the Participant’s personal details, inclusive of email address and mobile phone number. All personal details must therefore be correct, valid and up to date. The Participant acknowledges and consents that the Promoter may collect, store and use his/her personal information for communication and statistical purposes. The Promoter will not disclose any personal information collected by it to third parties unless compelled by law to do so, but may be entitled to reflect participant names and surnames for the purposes of announcing prize winners.

2.10                 Unless stated to the contrary in specific rules or terms, the Promoter confirms that the Competition is not sponsored, endorsed, administered by or associated with any social networking site and the participant acknowledges and agrees that any information provided when participating in the Competition is provided to the Promoter and not to a social networking site.

2.11                 Where the Competition involves sending of SMS messages or requires data connectivity by the participant, the cost thereof will be for the sole account and responsibility of the participant.



3.1       Only the participant who initially entered the Competition can be awarded the promotional item/prize (“the Winner”).

3.2       The Winner will be determined in the manner set out in the Competition Terms and Conditions – if not specified, then as determined by the Promoter who shall for this purpose be deemed the Judge.

3.3       The Judge’s determination of the Winner will be final and no correspondence will be entered into.

3.4       The Winner will be notified on the multi-media platform where he/she entered the Competition and may at the discretion of the Promoter be notified by email, phone (voice or sms), smartphone application or mail. The Winner may be required to be available for publicity related to the Competition as may be required by the Promoter. The Promoter may in addition also announce the Winner via printed press, postings on its social networking pages, smartphone application, social networking media and on its website.

3.5       No substitution, cash redemption or assignment of a promotional item/prize by the Winner is allowed. The Promoter, in its sole discretion, reserves the right to substitute promotional items/prizes with comparable or greater value. Where the promotional item/prize incorporates air travel, such air travel will be in economy class unless otherwise specified.

3.6       Promotional item/prizes will, subject to the below, be delivered to the Winner within 14 (fourteen) days from successful notification by the Promoter and communication by the Winner to the Promotor. It will; in instances where entry into the Competition does not require disclosure of personal contact information i.e. mobile phone number and/or email address, be the Winner’s sole responsibility to contact the Promotor within 60 (sixty) calendar days after notification of the prize winner is posted on the relevant social media platform, failing which the promotional item/prize will automatically be forfeited. In the event of a live-to-air Competition, only one failed attempt to contact the Winner will suffice before the Judge selects and announces another winner. No other family members, friends, office associates, colleagues or any other person will be able participate on the Winner’s behalf. Promotional items/prizes shall only be delivered to the Winner’s nominated address in South Africa.

3.7       Proper identification (identity document or passport) is required where the Winner is required to claim the promotional item/prize in person.

3.8       The Winner takes the promotional item/prize entirely at his/her own risk and indemnifies the Promoter; including its employees, trustees, agents, consultants or any of its representatives in respect of any claim for any accident, injury, property damage or loss of life that may be sustained or arise directly or indirectly pursuant to the Competition or about the promotional item/prize. This indemnity includes all claims based on publicity rights, defamation and/or invasion of privacy.



4.1       The Promoter reserves the right to amend, vary, extend or discontinue the Competition at any stage in the event of any unforeseen circumstances outside their reasonable control; technical or other difficulties that might compromise its integrity.

4.2       The Promoter takes no responsibility for any participant’s inability to enter, complete, continue or conclude the Competition due to equipment or technical malfunction, internet connectivity, inadvertent disconnection, SMS messages, emails or social media platform messages with a misspelt keyword, sms messages to incorrect numbers, emails to incorrect email addresses, tweets to incorrect Twitter handle, messages to incorrect Instagram handles, Acts of God or otherwise.

4.3       For help or enquiries please email: info@vfws.org.za